What we're doing for your safety

 

We have taken many measures in our theatres to protect the health and safety of our visitors and artists:

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Reduced number of seats than can be booked

The number of seats that can be booked have been significantly reduced in each venue in order to ensure the necessary distance between our visitors. There will be no performances in the small venue, Haus 3, because it was not possible to provide that distance there reasonably.

 

general precautions

Before every event, the auditorium, toilets, bars, foyers, ticket office and coat-check will be cleaned. The plays we are showing all have a maximum length of two hours and no intermission. Unfortunately we cannot offer public premiere parties under the current circumstances. 

 

admission and pathway system to minimise contact

A new admission and pathway system ensures that you can always maintain sufficient distance to other people. In the Schauspielhaus, the entrances under the arcades will be used as individual entrances to the tiers, the auditoriums will be opened at the same time as the theatre so that you can take your seats as quickly as possible.

 

wardrobe

In order to avoid situations with little distance at the wardrobes, we ask you to take your outerwear with you into the hall. There is enough space to leave them at the adjacent place.

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contact detail collecting in compliance with data protection laws

In order to be able to ensure we can identify a chain of infection in suspected cases, we as the event organiser are obliged to keep lists of those who have attended. For this reason, we kindly ask you to provide you name, address and telephone number when you buy your tickets. We will keep these lists according to Art. 5 DSGVO, while complying with data protection laws, and will delete them after four weeks or when Corona protection regulations are no longer in force.

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Sale of tickets: special PANDEMIC rules – follow this link to find a document that explains in detail the rules of buying tickets under Corona conditions. - englische Übersetzung verlinken

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 What you can do

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please wear a nose and mouth cover

You must wear a mouth and nose cover inside the building. As soon as you have taken your seat, you can take it off. Please put on your mouth and nose cover when other visitors are passing through your row to take their seats.

 

maintain social distancing

Maintain sufficient distancing to the people around you (minimum 1,50 m)

 

follow the general rules for hygiene

Please disinfect your hands and follow sneezing and coughing etiquette. Signs in the theatre will remind you of the hygiene rules. Disinfectant will be provided in the ticket desk area, at the entrances and in the toilets.

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Follow the instructions of front of house staff

Our staff are continuously informed about all the authorities’ regulations. They will ensure that the hygiene rules are consistently followed to protect all our visitors.